Direct Professional Development LLC FAQ's

How can I contact the store?

You can contact our customer service team by emailing us at Our team will be happy to assist you with any questions or concerns you may have.

Do you ship worldwide?

Yes, we will start shipping internationally at the end of April 2024 . Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Where do you ship from?

We ship from the United States of America and Canada. No matter where you are located, we can ship our products to you.

Can I change or cancel my order?

Due to our fast order processing, we can only accommodate changes or cancellations within 8 hours of placing your order. After this time, we are unable to make any changes. However, you can still return your order for a full refund once you receive it.

When will my order be processed?

All orders are processed as quickly as possible. Once your order is placed, it will be processed and prepared for shipment. You will receive a notification with tracking information once your order has been shipped.


If you have other burning questions we weren’t able to address here, feel free to email.


What Shipping Methods Are Available?
Do You Ship Internationally?
How long does it take for home delivery?
How Long Will It Take To Get My Package?


What Payment Methods Are Accepted?
How Do I Track My Order?
Can I use a different payment method?

Orders & Returns

How do I place an Order?
How Can I Cancel Or Change My Order?
Do I need an account to place an order?
How Can I Return a Product?

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